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OTT and BSS/OSS platform integration – the next step in value-added service deployment

Posted by Jennifer Shin on Oct 4, 2016 9:07:00 AM

Over-the-top (OTT) services are rapidly growing in popularity, enabling mobile subscribers to take advantage of a variety of value-added services over their mobile service providers’ networks. In fact, the mobile industry has been predicted to lose $182 billion in voice and messaging revenue between 2013 and 2017 because of the growing use of OTT messaging. While some MVNOs may see OTT services as a threat, the truth is partnering offers a win-win solution for both parties. The key for MVNOs may be a highly-flexible BSS/OSS platform that enables quick-and-easy OTT integration through open APIs.

Topics: OSS BSS Systems, OSS Software, BSS Software, bss/oss, BSS, BSS/OSS Platform, OSS, Revenue, over-the-top, OTT

Are you getting your fair share of revenue from content?

Posted by Jennifer Shin on May 30, 2016 8:30:00 AM

Are you getting your fair share of revenue from content?Some MVNOs are perfectly happy being a value-added pipeline for customers accessing an MNO partner. But significant revenue growth is waiting if you can efficiently and effectively provide your subscribers with content. How do sucssessful MVNOs tap into that growth?

Topics: Revenue

Full-service MVNOs: Adding customer value and margins

Posted by Jennifer Shin on Feb 16, 2016 8:30:00 AM

Any no-frills MVNO looking to capitalize on customer lifetime value (CLV) and make the margins it deserves needs to step up with a full-service business model that features high-touch customer service and a sophisticated, agile BSS/OSS platform to support evolving subscriber demands and innovative new services.

Topics: MVNO, Customer Service, Revenue

Stopping MVNO revenue leakage

Posted by Jennifer Shin on Jan 27, 2016 8:30:00 AM

Lost revenue continues to be a major challenge for many MVNOs, with the industry experiencing an average 5-15 percent revenue leakage. Having the right revenue management system in place can put a stop to it, fast.

The key to robust revenue management is having a fully-integrated, scalable, built-for-mobile BSS/OSS platform that can deliver a seamless, end-to-end IT infrastructure that aligns subscriber-facing services with back-office processes. This enables MVNOs to develop and implement a comprehensive and effective strategy to address the many factors that contribute to revenue leakage. It’s critical for MVNOs to institute well-disciplined processes that trigger simple BSS interactions to ensure best-in-class revenue management for minimal loss.

Topics: Wireless Operations, Revenue