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OTT and BSS/OSS platform integration – the next step in value-added service deployment

Posted by Jennifer Shin on Oct 4, 2016 9:07:00 AM

Over-the-top (OTT) services are rapidly growing in popularity, enabling mobile subscribers to take advantage of a variety of value-added services over their mobile service providers’ networks. In fact, the mobile industry has been predicted to lose $182 billion in voice and messaging revenue between 2013 and 2017 because of the growing use of OTT messaging. While some MVNOs may see OTT services as a threat, the truth is partnering offers a win-win solution for both parties. The key for MVNOs may be a highly-flexible BSS/OSS platform that enables quick-and-easy OTT integration through open APIs.

Topics: OSS BSS Systems, OSS Software, BSS Software, bss/oss, BSS, BSS/OSS Platform, OSS, Revenue, over-the-top, OTT

The convergence of BSS and OSS

Posted by Jennifer Shin on Sep 27, 2016 9:05:00 AM

There was a time when BSS and OSS were virtually siloed platforms, with little integration and even less interest from either party in the other. Times have changed, and the increasingly complex mix of mobile products and services made possible by improved networks have fostered the convergence of both platforms. What’s happened?

Topics: OSS BSS Systems, OSS Software, BSS Software, bss/oss, BSS, BSS/OSS Platform, OSS

Part 2: What a cloud-based BSS/OSS solution delivers

Posted by Jennifer Shin on Aug 3, 2016 9:00:00 AM

It’s easy to understand the primary benefits of any cloud-based IT system – but what are the actual capabilities a cloud-based, built-for-mobile BSS/OSS solution delivers?

Topics: OSS BSS Systems, OSS Software, BSS Software, bss/oss, BSS, BSS/OSS Platform, OSS, Cloud

Part 1: Why the cloud is a great place for your BSS/OSS

Posted by Jennifer Shin on Jul 20, 2016 9:00:00 AM

Given the speed with which the mobile industry is evolving, it would make perfect sense for new MVNOs to lean toward cloud-based and SaaS BSS/OSS solutions. But some traditions die hard and there are those who might still see something as fundamental and foundational as a BSS/OSS platform as a premises-based system. So what exactly are the benefits to a cloud-based BSS/OSS solution?

Topics: OSS BSS Systems, OSS Software, BSS Software, bss/oss, BSS, BSS/OSS Platform, OSS

The continuing evolution of BSS/OSS technology

Posted by Jennifer Shin on Jun 13, 2016 8:50:00 AM

As the services provided by MVNOs continue to evolve from simple voice and text to content-rich data services, BSS/OSS technology is evolving with it. Let’s take a look at where BSS/OSS technology came from and where it’s going.

Topics: OSS BSS Systems, OSS Software, BSS Software, bss/oss, BSS, BSS/OSS Platform, OSS

Data Analytics: Key Driver of MVNO Success

Posted by Jennifer Shin on May 25, 2016 9:00:00 AM

Data drives everything today. It’s absolutely critical that MVNOs capture, manage, analyze and utilize subscriber data to monitor and stay ahead of demand, delight subscribers, foster loyalty, optimize services, grow revenue, improve profits and gain a critical competitive edge. With a built-for-mobile BSS/OSS platform, what kind of data can you gather and how can analytics be applied?

Topics: OSS BSS Systems, OSS Software, BSS Software, MVNO, analytics, bss/oss, BSS, BSS/OSS Platform, OSS

Leveraging your BSS/OSS platform in a mature mobile market

Posted by Jennifer Shin on Jul 20, 2015 8:40:00 AM

It’s tough finding untrod mobile markets these days as MVNOs expand their reach and products converge. The key may be your BSS/OSS and its flexibility. As mobile markets mature and become filled with service providers offering essentially identical products, packages, and even pricing, account flexibility and control can make the critical difference for subscribers.

Topics: OSS BSS Systems, OSS Software, BSS Software, Mobile

Is your BSS/OSS platform ready for Big Data?

Posted by Jennifer Shin on Jul 16, 2015 8:30:00 AM

You can’t go to a communications service provider (CSP) conference or attend a webinar these days without big data coming up at some point. Advances in data warehousing and processing, increased storage capacity, more sophisticated customer relationship management (CRM) strategies and the critical need to gain every imaginable competitive advantage possible are driving big data initiatives. As a result, CSPs in general and MVNOs in particular are discovering the benefits of mining big data for a myriad of benefits, including improved decision-making and the better subscriber experiences.

Topics: OSS BSS Systems, OSS Software, BSS Software, CRM

Getting the most out of your BSS/OSS

Posted by Jennifer Shin on Mar 6, 2015 8:30:00 AM

The mobile marketplace moves at the speed of light. To ensure that your MVNO operation moves along with it, it’s important to have a BSS/OSS that is agile and versatile enough to enable you to quickly create, bundle, sell, and deliver a variety of products and services to subscribers. It’s all about making it easy for today’s tech-savvy consumers to get what they want from you, self-configure and customize it, and be able to use it almost instantaneously. On the back end, you have to be able to perform real-time credit checks; provision accounts; match discounts, rates, and charges to offers and implement everything right now. Can’t keep up? Then you face a high risk of subscriber leakage and churn. What’s the answer? A hardcore BSS/OSS platform capable of high-bandwidth performance and rapid scalability to meet relentless market demands. 

So how can you make all this happen, gain marketshare, and still make your margin?

Topics: OSS BSS Systems, OSS Software, MVNO Software, BSS Software, Mobile, MVNO

5 tips for succeeding in a challenging MVNO environment – Part I

Posted by Jennifer Shin on Feb 18, 2015 8:43:00 AM

Competition can be tough out there. Most industry experts will put keeping cost and debt low at the top of the list for success. To do that, it’s important to keep your infrastructure lean and mean, streamline your entire mobile delivery environment from back end to device, and work closely with experienced mobile network operator (MNO) and mobile virtual network enabler (MVNE) partners who can help you deliver real value, savings, and a quality experience to your subscribers.

Topics: OSS BSS Systems, OSS Software, BSS Software, MVNO, MNO