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Can you effectively service the Lifeline market?

Posted by Jennifer Shin on Nov 28, 2014 8:54:00 AM

As the cost of living continues to rise and the baby boomer generation ages, increasing numbers of consumers are struggling to pay monthly subscription fees for mobile service to stay in touch with each other, their families, and the work and leisure activities that interest them. In response, the FCC has developed a discount program called Lifeline that enables qualifying consumers – which, in general, includes anyone who falls within 135 percent of the federal poverty guidelines – to receive a discount on their monthly telephone service. This discount is underwritten by fees paid by telecom service providers into the federal Universal Service Fund (USF) which is administered by the Universal Service Administrative Company (USAC).

Topics: Lifeline Software

BeQuick Finalizes Partnership with GSA to Integrate CCH SureTax® Rating Engine with Its Fusion™ Wireless Billing Software

Posted by Jennifer Shin on Nov 22, 2013 5:54:22 AM

Partnership provides MVNOs and Wireless Carriers with Best-Of-Breed Unified Billing and Tax Compliance Reporting and Consulting Solution, Enhancing ROI.

Topics: Lifeline Software, CDR Billing, Wireless Billing, MVNO Software, BSS Software

Lifeline program under illegitimate attack

Posted by Jennifer Shin on Jun 3, 2013 8:07:49 AM

The federal Lifeline program, which was instituted under the Reagan Administration in 1985, has recently come under fire as a tool to get low-income families to vote Democrat. This attack, targeting the Obama administration and the program as wasteful, fraudulent and an abuse of power, has been backed by Republican Representative Tim Griffin of Arkansas, according to The Huffington Post.

Topics: Lifeline Software, Lifeline Phone

Protect customers from identity theft

Posted by Jennifer Shin on May 23, 2013 12:30:57 AM

While Lifeline mobile service have come under fire recently due to a rash of identity theft cases, carriers can protect their customers with improved wireless billing solutions.

Topics: Lifeline Software, Lifeline Phone

Fight lifeline fraud with duplicate sign-up detection

Posted by Jennifer Shin on May 9, 2013 9:21:57 AM

Lifeline billing programs help consumers afford high-quality wireless service every day, but operators need to take adequate measures to protect themselves from fraud to keep these programs functioning smoothly and correctly. While this usually means carefully analyzing customer needs, it can mean taking care to avoid duplicate applications and other tricks to acquire fraudulent service.

Topics: Lifeline Software, Lifeline Phone