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Jennifer Shin

Recent Posts

Starting an MVNO: What Do You Really Need?

Posted by Jennifer Shin on Jan 10, 2017 8:41:00 AM

So you’re planning on launching a mobile virtual network operator business (MVNO) – that terrific! Let’s assume for a moment that you and your team have already set the groundwork in motion. You’ve defined your target market, narrowed down your service offerings, and created a winning business plan. How are you set for business and technology infrastructure to make it all happen?

Chances are, crafting the strategy portion of your new MVNO was easier than hammering out the technical details and nailing down requirements. Luckily, we can help you out with that.

Topics: MVNO, getting started

Top 3 things to consider with building an MVNO: Part 3 - Reach

Posted by Jennifer Shin on Jan 4, 2017 8:55:00 AM

 

This is a continuation of a three part series where we are sharing with you the top three things to be considered when building out an MVNO.

Though there are differing opinions on what the nuts and bolts of building an MVNO consist of, it is all a matter of perspective. And as we did in Part 1: Niche & Part 2: Value, our unique perspective will be based on BeQuick's years of focused MVNE.

These are the three basic elements to create a successful foundation: Niche, Value & Reach.

In this final part, part 3, we are going to discuss Reach.

Topics: MVNO, mobile virtual network operator, mobile operators, Marketing, MVNO market, MVNOs

Top 3 things to consider with building an MVNO: Part 2 - Value

Posted by Jennifer Shin on Dec 27, 2016 8:45:00 AM

This last of a three part series where we have been sharing with you the top three things MVNOs should considered when building out their business.

With the differing opinions on what the nuts and bolts of building an MVNO consist of, it is all a matter of perspective. And as we did in Part 1: Niche, our unique perspective will be based on BeQuick's years of focused experience as an industry leading MVNE's and our point of view.

These are the three basic elements to create a successful foundation: Niche, Value & Reach.

Now, in part 2, we are going to discuss Value.

Topics: MVNO, mobile virtual network operator, mobile operators, Customer Lifetime Value

Top 3 things to consider with building an MVNO: Part 1 - Niche

Posted by Jennifer Shin on Dec 21, 2016 8:28:00 AM

In this three part series we are going to share with you the top three things to be considered when building out an MVNO.

Depending on your background, and who you talk to, there are differing opinions on what the nuts and bolts of building an MVNO consist of, it is all a matter of perspective. Based on BeQuick's years of focused experience in this exact area we will share this unique perspective from an industry leading MVNE's point of view.

There are three basic elements to create a successful foundation: Niche, Value & Reach.

In part 1, this post, we are going to discuss Niche.

Topics: MVNO Software, MVNO, MVNE, MVNO market, MVNOs

5 best practices for monetizing 4G LTE service and beyond

Posted by Jennifer Shin on Dec 15, 2016 8:55:00 AM

As MVNOs continue to embrace broadband and look to offer subscribers more than just cut-rate voice and SMS service, what are the best-practices for successfully making money with mobile broadband?

Topics: MVNO, mobile virtual network operator, 4G LTE, mobile operators, MVNOs

The Full Customer Experience Cycle: Service Beyond Just The Sale

Posted by Jennifer Shin on Oct 27, 2016 9:05:00 AM

We’re sure there are some service providers out there who don’t think much beyond the sale when it comes to managing the customer experience (CX). But there is far more to the CX cycle. Successful MVNOs understand that it’s important to delight the customer at every stage of the life cycle to minimize churn and maximize profitability. That it’s far more efficient and cost-effective to create and maintain customer loyalty than it is to have to constantly refill the customer well with new subscribers.

Topics: Customer Service, Customer Care, subscriber lifecycle, subscriber experience, customer experience, subscriber

OTT and BSS/OSS platform integration – the next step in value-added service deployment

Posted by Jennifer Shin on Oct 4, 2016 9:07:00 AM

Over-the-top (OTT) services are rapidly growing in popularity, enabling mobile subscribers to take advantage of a variety of value-added services over their mobile service providers’ networks. In fact, the mobile industry has been predicted to lose $182 billion in voice and messaging revenue between 2013 and 2017 because of the growing use of OTT messaging. While some MVNOs may see OTT services as a threat, the truth is partnering offers a win-win solution for both parties. The key for MVNOs may be a highly-flexible BSS/OSS platform that enables quick-and-easy OTT integration through open APIs.

Topics: OSS BSS Systems, OSS Software, BSS Software, bss/oss, BSS, BSS/OSS Platform, OSS, Revenue, over-the-top, OTT

The convergence of BSS and OSS

Posted by Jennifer Shin on Sep 27, 2016 9:05:00 AM

There was a time when BSS and OSS were virtually siloed platforms, with little integration and even less interest from either party in the other. Times have changed, and the increasingly complex mix of mobile products and services made possible by improved networks have fostered the convergence of both platforms. What’s happened?

Topics: OSS BSS Systems, OSS Software, BSS Software, bss/oss, BSS, BSS/OSS Platform, OSS

Turning your billing capability into profitability

Posted by Jennifer Shin on Sep 20, 2016 9:03:00 AM

A built-for-mobile BSS/OSS platform, such as BeQuick, provides transparent, flexible, and reliable billing capabilities and options. That kind of billing management firepower opens the door for turning your billing system into a revenue center billing other companies’ services such as utility payments and financial services.

Topics: MVNO, Billing, Service Providers

The Mobile Economy: An Overview

Posted by Jennifer Shin on Sep 13, 2016 9:05:00 AM

The mobile industry continues to grow rapidly as mobile device use evolves beyond smartphones to notebooks, tablets, and other versatile mobile tools. Technology and consumer demand are creating a booming market for all things mobile. Half the world now has a mobile subscription and a billion more subscribers are predicted by 2020. The mobile economy is a driving factor in the world today and helping create a new digital ecosystem.

Topics: Mobile, MVNO, mobile virtual network operator, MVNO market