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Improved billing capabilities vital for monetizing 4G LTE networks

Posted by Jennifer Shin on Jul 7, 2015 9:00:00 AM

Twenty years after the deregulation of telecommunications billing accuracy still remains a problem for wired and mobile communication service providers (CSPs). In a survey conducted by technology consultant Accenture revealed some startling disclosures by telecom executives:

Topics: OSS BSS Systems, BSS Software, MVNO, 4G LTE, Billing, Service Providers, CSP

The future of mobile operations

Posted by Jennifer Shin on Jul 1, 2015 8:50:00 AM

As we progress to the last half of 2015, we thought it’d be fun to look at some more predictions as we wait to see what shakes out this year for the mobile market. Here are some thoughts on enhanced voice services, leaner BSS/OSS, partnering, and more:

Topics: Mobile, MVNO, MNO, mobile network operator, mobile operators

Part III: Positioning your MVNO for success

Posted by Jennifer Shin on Jun 16, 2015 8:45:00 AM

The MVNO market is well-established – in fact, according to the FCC, the number of US MVNOs has doubled in recent years -- but there are still areas where many start-ups stumble. In our recent two-part series we discussed becoming an MVNO and how to set up an MVNO. This post tackles positioning your MVNO for success, whether you’re just launching or starting to get your feet under you after your initial market introduction.

There are several key elements that are critical for helping ensure the success of a young MVNO. Let’s take a look at them one-by-one:

Topics: MVNO

Part II: How to set up an MVNO

Posted by Jennifer Shin on Jun 11, 2015 8:40:00 AM

This is the second part of a multi-part series exploring how to become a real, live mobile virtual network operator (MVNO).

So you’ve decided the mobile market is the place for you. You’ve got a team assembled and you’re ready to go. Now what? After reviewing the five major MVNO categories in our first post, here are some tips for getting the ball rolling on setting up your new venture:

Topics: MVNO

Expanding your market through partnerships

Posted by Jennifer Shin on Jun 9, 2015 8:30:00 AM

If you’re a mobile network operator that has reached its market saturation point, perhaps it’s time to consider partnering with another company – even in a different industry – to expand your horizons. 

According to a 2013 PwC survey and analysis, the US wireless market has reached a point where just about anyone who wants a mobile phone has one. Smartphone sales have been experiencing double-digit growth annually for several years, to the point where mobile subscribers are exhibiting a marked decrease use in voice services in favor of more data-heavy mobile packages. What this reveals is the decline of old-school, mass-market, voice-and-text-oriented mobile operators in favor of more-focused, nimble MNOs. 

What does this mean if you’re a staid, conventional MNO?

Topics: MVNO, MNO, mobile virtual network operator, mobile network operator, partnership

When does it make sense to buy or build a BSS/OSS platform?

Posted by Jennifer Shin on May 25, 2015 8:49:00 AM

The life-support system of every mobile-virtual-network-operator (MVNO) is its business support system and operations support system that collectively is known as a BSS/OSS platform. These can be highly complex IT infrastructures that enable the MVNO to seamlessly integrate with its carrier (or carriers) of choice, handle billing and revenue management, provision subscriber accounts (and ideally enable subscribers to self-configure services), provide multiple channels of subscriber communication that allow them to send and receive information when and how they prefer, even subscriber data analysis and reporting, to name just a few tasks.

Topics: OSS BSS Systems, MVNO Software, BSS Software, MVNO

Postpaid platform support: what does it mean?

Posted by Jennifer Shin on May 13, 2015 8:43:00 AM

When you mention MVNOs to people (well, maybe not consumers, but certainly industry professionals) “cheap-rate, prepaid cellphone service” might generally come to mind. The thought of a postpaid service model would cause some potential mobile service providers to pause and think, “is that a good idea?” A postpaid business strategy provides more challenges and possibly more problems to both the front end and back office. But it also offers some distinct advantages, such as better customer retention because postpaid subscribers have made a provider choice based on services beyond just cheap rates. It can also mean subscriber contracts, which can provide greater subscriber base stability over time.

Topics: MVNO, prepaid

Part I: Becoming an MVNO

Posted by Jennifer Shin on Apr 29, 2015 8:44:00 AM

In the next two posts we’re going to explore how to become a real, live mobile virtual network operator (MVNO). 

MVNOs come in all shapes, sizes, and colors. If you’re considering starting one, this first part explores the major considerations and business models. It may come as a surprise, but nailing down an exact definition of an MVNO is a challenge because

Topics: MVNO

CDR vs. Wholesale platform integration: can we get to real time subscriber usage?

Posted by Jennifer Shin on Apr 27, 2015 8:32:00 AM

The only thing about the mobile telecommunications market that doesn’t change is change itself – the industry and market are constantly evolving as mobile network operators (MNOs) seek to expand their market share and product portfolio with new offerings and partnerships. 

Topics: CDR Billing, MVNO, MNO, Wholesale

MVNO business model opportunities

Posted by Jennifer Shin on Apr 15, 2015 8:47:00 AM

As the mobile market continues to boom, analysts predict the global market for mobile virtual network operators (MVNOs) will soar to $73 billion by 2020. As a result, the MVNO business model is becoming increasingly attractive for a wide range of companies looking to diversify into the mobile communications marketplace, add new revenue streams, and grow their customer bases.

Topics: MVNO, MNO, mobile virtual network operator, mobile network operator