What is BeQuick Sharing?

The Full Customer Experience Cycle: Service Beyond Just The Sale

Posted by Jennifer Shin on Oct 27, 2016 9:05:00 AM

We’re sure there are some service providers out there who don’t think much beyond the sale when it comes to managing the customer experience (CX). But there is far more to the CX cycle. Successful MVNOs understand that it’s important to delight the customer at every stage of the life cycle to minimize churn and maximize profitability. That it’s far more efficient and cost-effective to create and maintain customer loyalty than it is to have to constantly refill the customer well with new subscribers.

Topics: Customer Service, Customer Care, subscriber lifecycle, subscriber experience, customer experience, subscriber

OTT and BSS/OSS platform integration – the next step in value-added service deployment

Posted by Jennifer Shin on Oct 4, 2016 9:07:00 AM

Over-the-top (OTT) services are rapidly growing in popularity, enabling mobile subscribers to take advantage of a variety of value-added services over their mobile service providers’ networks. In fact, the mobile industry has been predicted to lose $182 billion in voice and messaging revenue between 2013 and 2017 because of the growing use of OTT messaging. While some MVNOs may see OTT services as a threat, the truth is partnering offers a win-win solution for both parties. The key for MVNOs may be a highly-flexible BSS/OSS platform that enables quick-and-easy OTT integration through open APIs.

Topics: OSS BSS Systems, OSS Software, BSS Software, bss/oss, BSS, BSS/OSS Platform, OSS, Revenue, over-the-top, OTT

The convergence of BSS and OSS

Posted by Jennifer Shin on Sep 27, 2016 9:05:00 AM

There was a time when BSS and OSS were virtually siloed platforms, with little integration and even less interest from either party in the other. Times have changed, and the increasingly complex mix of mobile products and services made possible by improved networks have fostered the convergence of both platforms. What’s happened?

Topics: OSS BSS Systems, OSS Software, BSS Software, bss/oss, BSS, BSS/OSS Platform, OSS

Turning your billing capability into profitability

Posted by Jennifer Shin on Sep 20, 2016 9:03:00 AM

A built-for-mobile BSS/OSS platform, such as BeQuick, provides transparent, flexible, and reliable billing capabilities and options. That kind of billing management firepower opens the door for turning your billing system into a revenue center billing other companies’ services such as utility payments and financial services.

Topics: MVNO, Billing, Service Providers

The Mobile Economy: An Overview

Posted by Jennifer Shin on Sep 13, 2016 9:05:00 AM

The mobile industry continues to grow rapidly as mobile device use evolves beyond smartphones to notebooks, tablets, and other versatile mobile tools. Technology and consumer demand are creating a booming market for all things mobile. Half the world now has a mobile subscription and a billion more subscribers are predicted by 2020. The mobile economy is a driving factor in the world today and helping create a new digital ecosystem.

Topics: Mobile, MVNO, mobile virtual network operator, MVNO market

Come Join Us At CTIA

Posted by Jennifer Shin on Aug 26, 2016 4:13:59 PM

You’re invited to discover EVERYTHING WIRELESS… Join us in Las Vegas, September 7, 8 and 9, for CTIA Super Mobility 2016 and we’ll show you the next-gen mobile tools and trends that will directly impact your business, your customers, your career and your future. We look forward to meeting with you to discuss all of the possibilities that we can do to leverage your success in building a world where EVERYTHING IS WIRELESS.

BeQuick will be exhibiting at CTIA again this year and we'd like you to join us. 

Topics: Events

BeQuick unveils QuickStart℠

Posted by D'Ana Guiloff on Aug 9, 2016 9:00:00 AM

BeQuick unveils QuickStart℠, the industry’s first platform to provide end to end, scalable enablement for new MVNOs.

Topics: MVNO Software, MVNO, Billing, CRM, MVNO market, BSS/OSS Platform, MVNOs, Enablement

Part 2: What a cloud-based BSS/OSS solution delivers

Posted by Jennifer Shin on Aug 3, 2016 9:00:00 AM

It’s easy to understand the primary benefits of any cloud-based IT system – but what are the actual capabilities a cloud-based, built-for-mobile BSS/OSS solution delivers?

Topics: OSS BSS Systems, OSS Software, BSS Software, bss/oss, BSS, BSS/OSS Platform, OSS, Cloud

Part 1: Why the cloud is a great place for your BSS/OSS

Posted by Jennifer Shin on Jul 20, 2016 9:00:00 AM

Given the speed with which the mobile industry is evolving, it would make perfect sense for new MVNOs to lean toward cloud-based and SaaS BSS/OSS solutions. But some traditions die hard and there are those who might still see something as fundamental and foundational as a BSS/OSS platform as a premises-based system. So what exactly are the benefits to a cloud-based BSS/OSS solution?

Topics: OSS BSS Systems, OSS Software, BSS Software, bss/oss, BSS, BSS/OSS Platform, OSS

Customer Loyalty: The key is next-gen CEM architecture

Posted by D'Ana Guiloff on Jun 17, 2016 8:30:00 AM

Customer loyalty is the holy grail for MVNOs – subscribers can be expensive to capture and elusive to hold onto. Churn is costly. What’s needed is next-generation CEM architecture tied to an advanced BSS/OSS platform.

Topics: Subscriber Loyalty, CEM, customer experience