What is BeQuick Sharing?

Are you getting your fair share of revenue from content?

Posted by Jennifer Shin on May 30, 2016 8:30:00 AM

Are you getting your fair share of revenue from content?Some MVNOs are perfectly happy being a value-added pipeline for customers accessing an MNO partner. But significant revenue growth is waiting if you can efficiently and effectively provide your subscribers with content. How do sucssessful MVNOs tap into that growth?

Topics: Revenue

Data Analytics: Key Driver of MVNO Success

Posted by Jennifer Shin on May 25, 2016 9:00:00 AM

Data drives everything today. It’s absolutely critical that MVNOs capture, manage, analyze and utilize subscriber data to monitor and stay ahead of demand, delight subscribers, foster loyalty, optimize services, grow revenue, improve profits and gain a critical competitive edge. With a built-for-mobile BSS/OSS platform, what kind of data can you gather and how can analytics be applied?

Topics: OSS BSS Systems, OSS Software, BSS Software, MVNO, analytics, bss/oss, BSS, BSS/OSS Platform, OSS

The future of BSS/OSS technology: Four areas of innovation

Posted by D'Ana Guiloff on May 20, 2016 8:30:00 AM

The future of BSS-OSS technology-Four areas of innovationAs the mobile industry evolves, it’s important that BSS/OSS technology keeps pace with it. As MVNOs have been able to focus more on the subscriber experience and less on infrastructure improvements, service quality, business agility, market share, and profitability have become increasingly important KPIs for effective decision-making.

Topics: OSS BSS Systems, Marketing, bss/oss, BSS, BSS/OSS Platform, OSS, Innovation, Technology

Is that 5G we see coming down the road?

Posted by Jennifer Shin on May 16, 2016 9:00:00 AM

Verizon Wireless started 5G trials and Nokia is promising 5G-ready equipment by 2017. What’s going on? Turns out quite a bit.

Topics: 4G LTE, 5G, MVNOs

MVNO 2.0: The continuing transformation of MVNOs

Posted by Jennifer Shin on May 11, 2016 9:00:00 AM

After plateauing in the early 2000s, the MVNO market has bounced back, thanks to technological improvements, innovative new services, and an exploding subscriber demand for data.

What does MVNO 2.0 look like and what challenges does it face?

Topics: MVNO, MVNO market

WiFi Offloading: What does it mean to an MVNO?

Posted by Jennifer Shin on May 6, 2016 9:00:00 AM

WiFi offloading enables mobile subscribers to utilize free WiFi hotspots to send and receive data. For MVNOs that can mean reduced data revenues -- but it also eases bandwidth demand to keep speeds up and subscribers happy. So what does it all mean? 

First, a little history. The relatively recent and rapid proliferation of smart devices made the use of wireless networks instead of cellular service for data transmission a very real and viable option for mobile subscribers. Increased subscriber interest in a WiFi option caused an increased mobile network operator concern about potentially significant revenue losses. MNOs feared that if subscribers opted primarily for WiFi instead of cell service to access all their mobile apps and data, data plan revenue would take a hit, and with growing VoIP popularity even voice traffic could be at risk.

Topics: MVNO, MNO, WiFi, customer experience

Navigating subscriber data management

Posted by Jennifer Shin on May 3, 2016 8:30:00 AM

Navigating subscriber data managementEfficient subscriber data management (SDM) can make or break subscriber/MVNO relationships. What information is utilized and to what end determines the kind of relationship an MVNO has with its subscribers and the role its BSS/OSS platform plays in optimizing and monetizing various aspects of that relationship.

Topics: mobile subscriber, subscriber, data management

Tips for managing the mobile subscriber experience

Posted by D'Ana Guiloff on Apr 29, 2016 8:40:00 AM

Tips For Managing the Mobile Subscriber ExperienceSubscriber churn is still the biggest challenge for mobile virtual network operators and it has both a short-term and long-term impact on revenue. Not only does the MVNO lose money by being unable to recapture lost income from discounted subscriber acquisition programs and price promotions, it also loses significant customer lifetime value (CLV) by not keeping subscribers long enough to produce cross-sell and up-sell revenue. Do you have a customer experience management (CEM) strategy in place to combat churn and ensure you’re providing the best possible long-term care service to your customers?

Here are some CEM tips for optimizing the mobile subscriber experience:

Topics: CEM, bss/oss, BSS, mobile subscriber, subscriber experience, OSS, CLV, Customer Lifetime Value

4G and LTE: is there a difference?

Posted by Jennifer Shin on Apr 7, 2016 9:00:00 AM

Smart devices are often listed with a variety of “next generation” communication technologies, advertised as 4G, Long Term Evolution (LTE), and sometimes 4G LTE – is there really a difference? The short answer is “yes,” and we’ll take a look at what 4G technology really means.

Topics: MVNO, 4G LTE, bss/oss, LTE

"FCC Modernizes Lifeline Program"

Posted by D'Ana Guiloff on Apr 6, 2016 3:25:36 PM

For over 30 years Lifeline has made telephone service affordable for many low-income Americans. In a recent press release by the FCC, they announced they will bringing that access up-to-date to give affordable access to the Internet.

Topics: Lifeline, Lifeline Broadband, FCC